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Documentation. Spaces . Powered by a free Atlassian Confluence Open Source Project License granted to Evaluate. Welcome to the Sangoma Documentation site for all Sangoma Products. Feel free to browse our content and comment. If you would like to help contribute. We are going to walk through a simple and typical setup of FreePBX. It would be impossible to teach you through a single wiki how to configure.

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This tells the system you do not want to include any time period within this particular day, week, month, etc. Please see our Inbound Routes Module wiki for more documenattion. You can record your own custom “busy” greeting see the “Asterisk Voicemail User Reference” documentation or leave the default greeting, which is a system announcement that the person is on the phone followed by a beep.

In other words, your recorded announcement would not tell a caller that the option documentayion, but a caller could dial the option. Your E rreepbx ID number is shown here. You would leave the times blank in order to define this as an exception to your regular time periods. Your new route should now show up in the Inbound Routes module. This feature allows you to direct calls first to one number such as your internal extensionand then if there is no answer, redirect the call to another number, such as another internal extension or an external number such as your cell phone or home phone number.

There is additional configuration needed for some of the above components but the above is just the e-mail From and To configuration.

If the Authorization Type is set to ‘usermanager’ in Advanced Settings, note that the Administrators module will not be providing full access control, and will frdepbx used as a failover, stop-gap until it is fully migrated to User Manager.

If configured, the “Pickup 1” softkey is used to pick up a call parked in parking slot 1. You can choose what to do when phones being paged are on another call. If your new user was automatically created when creating a new extension, some of this information will already be generated for you. If you are not a SIPStation user, you can set up outbound routes manually as described in the instructions below.


Paging mode is a one-way voice announcement to all or selected phones. The “Hold” key with a picture of a phone handset with a musical notes icon next to it is used to place a call on hold the person on hold will hear hold music during the time they are on hold.

We may be able to help. There are many options around how conference rooms work, such as conference room operation, hold music and recording a conference.

Configuring a Phone Using EndPoint Manager (EPM)

The caller can then leave a voice message. The modules are divided into several categories at the top of the GUI. You could also use a time condition to route calls to the front desk during daily lunch periods, for example. To undo your temporary override, either: Enter an initial password digits only.

We freepvx more examples of holidays in our Time Groups and Sample Configurations wiki. The Follow Me module allows you to redirect an inbound call to another location.

The “Call List” key with a picture of a white phone handset is used to view previous incoming callers. Keep in mind that you will always have to download a new config file to the phone in order to see any of your changes.

B Visit the Time Condition module and click on the edit button next to the time condition. If you go back to your extension list, you will see the box under FMFM checked with a green check mark. You will use the store to find your account key.

This includes creating original content whether it be How-To Guides, Module Documentation or other forms. Only users that have voicemail accounts are listed in this phone directory.

End-User Documentation – FreePBX OpenSource Project – Documentation

Please see our Time Groups Module wiki documentqtion more information. A t tachments 6 Page History. It causes the system to ignore the time group schedule until you cancel the override. Now if I could just keep YouTube from shutting down our account it would be so much easier to have a central spot for our videos.


You can visit this module to give a user access to a conference room in UCP. Internal and, if allowed, external callers can search a directory of all users that have voicemail accounts.

Please see the Voicemail section for a full description of how to use the voice mail system. You can also give a single user permission to view and manage other accounts.

Be very careful with this section! The Label and Documehtation fields will disappear. Your time condition will only affect call routing if you define it as a destination within another module, such as inbound routes, extensions, IVR, etc. Created by Tony Lewislast modified on 16 Nov We will discuss inbound and outbound routes later. This fdeepbx can be changed if calls should be interrupted by pages. This feature enables designated users usually the company operator or receptionist to override the normal routing documentatikn calls based on the time of day.

REST API – PBX GUI – Documentation

As many people can join a conference room session as you have internal and external lines available. Be sure is included as a dial pattern in your emergency route. This feature allows you to set your phone not to ring and direct all callers immediately to your voicemail so you are not disturbed.

Use the drop-down menus to select the appropriate time zone and then click Submit. If the parked call is not picked up in that time, the caller will be connected back to the configured destination for orphaned parked calls — usually this is the designated company operator or receptionist.

A t tachments 0 Page History. It also assumes you are using SIP trunks. If you have written a module you would like included in our contributed repo simply create a repo for your module on github. The first item on the list will be checked first, then the next, and so on.